passenger rights

1 story tagged passenger rights.

Jeniffer Castro sitting by the window on a GOL Airlines flight during the viral seat dispute involving a crying child

Woman Who Refused to Give Up Her Window Seat to a Crying Child Is Now Suing

Jeniffer Castro became an internet sensation after refusing to give up her reserved window seat to a 4-year-old child. Now she is taking legal action against the airline and the passenger who filmed her.

October 5, 2026 · 4 min read